Loading, please wait...
Terms and Conditions
GDPR: We (High Five Health Promotion) treat all data that identify you as an individual, such as your email address, telephone number and other details you provide us with or that are collected by us, in accordance with the GDPR.
When using our Health and Fitness facilities, you are requested to provide your personal data, possibly including data on your health.
Our privacy policy (https://www.highfive.fit/en/privacy-policy) informs you how we handle data.
We will not process personal data on your state of health or physical condition without your explicit permission. This means that we will not collect data on your state of health and physical condition without your permission.
You explicitly give High Five Health Promotion permission to process the above personal data by completing the registration form and ticking the box. I hereby allow High Five Health Promotion to process my personal data as described above.
Health Commitment Statement:
Participation in exercise activities always induce health related risks. Your health is your own responsibility. All employees of High Five Health Promotion are passionate for their profession and are dedicated to make any effort to enable you to make optimal use of the offered facilities. With this in mind, we would like to agree what to expect from each other.
Our commitment to you
1. We will respect your personal decisions, and allow you to make your own decisions about what exercise you can carry out.
2. We will make every reasonable effort to make sure we provide a safe sport environment.
3. We will take care that our staff are qualified and meet the requirements of the profession.
4. If you tell us that you have a disability which puts you at a substantial disadvantage in accessing our equipment and facilities, we will consider what adjustments, if any, are reasonable for us to make.
Your commitment to us:
1. You should not exercise beyond your own abilities. If you know or are concerned that you have a medical condition which might interfere with you exercising safely, you should get advice from a relevant medical professional and follow that advice, before you use our equipment and facilities.
2. You should make yourself aware of any rules and instructions, including warning notices.
3.You should not carry out any activities which you have been told are not suitable for you.
4. You should let our trainers know immediately if you feel ill when using our equipment or facilities.
Physical Activity Readiness Self-screening Using the PAR-Q (Physical Activity Readiness Questionnaire)
You can easily decide whether participating in sport and exercise activities is responsible. This test is suitable for every person between 15 and 69 years old.
Use your common sense in answering these questions.
Please read the questions carefully before answering with Yes or No.
Start PAR-Q test
1. Has your doctor ever said that you have a heart condition and that you should only do physical activity recommended by a doctor?
2. Do you feel pain in your chest when you do physical activity?
3. Did you experience pain on the chest while at rest in the las month?
4. In the past month, have you had chest pain when you were not doing physical activity?
5. Do you lose your balance because of dizziness or do you ever lose consciousness?
6. Do you have a bone or joint problem (for example, back, knee or hip) that could be made worse by a change in your physical activity?
7. Is your doctor currently prescribing drugs (for example, water pills) for your blood pressure or heart condition?
8. Do you know of any other reason why you should not do physical activity?
If you answered one or more questions with Yes, please consult your physician before participating in sport and exercise activities of a fitness assessment.
Inform your physician which questions you answered Yes.
If you honestly and truthfully answered all questions with a No, it is reasonably safe to assume that you: Can start being more active start quietly and slowly build up the activities. This is the easiest and safest way.
You don't feel well because of a temporary illness, like a cold or fever feel. Wait until you feel well again. If you are pregnant consult your physician before becoming more active.
Rules & Regulations
Article 1 Facility & Exploitation
High Five Health Promotion B.V. (High Five) offers this service.
Article 2 Participants
The following individuals can participate in the classes:
a) Employees who work for companies based in The Center
b) People who are not working at The Center, but who are living in Berlin
c) People who are visiting Berlin
Participation is only possible after registration via High Five Connect.
Parents can book a spot for their kids in our bi-weekly Kids Dance class. Kids aged 6-12 need to be accompanied by a parent. Supervisory duties lie with the parent. High Five is only responsible for delivering the class.
Kids under the age of 18 need to be registered for a class via the parents’ account.
Article 3 Registration
Registration for participation in classes is carried out digitally via High Five Connect. The individual creates a personal account in High Five Connect https://experiencehub.virtuagym.com/webshop.
In High Five Connect participants have insight into weekly class schedule, trainer profiles, and reservations.
Participants can register at https://experiencehub.virtuagym.com/webshop.
High Five works conform the GDPR. During the registration a new participant is explicitly asked to approve the processing of personal details. During the registration participants are also ask to agree with the Health Commitment Statement and the regulations.
Registration for a children class need to run via the parents account.
By registering a child (under 18) for a class you as the parent agree on behalf of the child to
1. Accepting the Terms and Conditions;
2. Declare your willingness to induce the participant to comply with the terms and conditions;
3. Accompany the participant during each phase of sports and fitness activity;
4. Authorize and permit the personnel involved in the sport class to provide the participant with first aid, emergency transport and any other medically necessary treatment by doctors, paramedics and other medical personnel in the event of illness, accident, or injury of the participant.
Personal accounts will be deleted after a period of 6 months not using the services.
Article 4 Reporting injuries
If a participant is aware of an injury or other wound, he/she must report this to a High Five employee prior to the workout in compliance with the Health Commitment Statement.
Article 5 Liability
Participation in the High Five activities are done entirely at the participant's own risk. High Five can in no way be held liable for damage of a material, personal or other nature, for losses or theft, unless this is the result of malfunctioning equipment as a result of improper supervision of the maintenance of the equipment or improper supervision of safety in the space.
Article 6 Reporting defects and malfunctions
If a participant notices that equipment is not functioning properly, he/she will report this to the High Five employee immediately.
Article 7 Hygiene
Every participant must clean and/or put away the equipment and materials after use.
Article 8 Food and drinks
For safety reasons, chewing gum is prohibited during workouts.
Article 9 hours of operation
Hours of operation are in line with the overview of bookable classes on the personal page in High Five Connect. During holiday periods an alternative schedule can be implemented.
Participants can register for joining a class via High Five Connect. When they are unable to attend, we ask that participants to cancel the reservation no later than 6 hours prior to the class to enable other participants to take part in the class.
Article 10 Schedule changes
In unforeseen circumstances (e.g. sickness) High Five reserves the right to cancel group classes. In that case, we will inform the participants via High Five Connect no later than 30 min prior to class.
Article 11 Payment of personal contribution
Class participation is free of charge and no fees apply.
Article 12 Complaints and/or suggestions for improvements
High Five has a complaints procedure, if a participant has complaints and/or suggestions for improvement, these can be reported directly to the High Five employees who will ensure that the complaint is handled and registered. Complaints and suggestions can also be passed on via the website: https://www.highfive.fit/en/suggestion-or-complaint.
Article 13 Photo and videos
Taking photos and making video recordings are not permitted without written permission from the communication department of High Five.
Article 14 Rules
Each participant is deemed to have taken notice of the content of these regulations. The current regulations can be viewed at any time via the personal page https://experiencehub.virtuagym.com/webshop/terms-and-conditions .
High Five reserve the right to adjust the house rules.
Article 15 Unforeseen circumstances
In cases not provided for in these rules, a decision shall be taken by High Five.